Top 50 RV Dealer Awards
2022 Top RV Dealer
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Eureka, MO – RVBusiness magazine recently released the list of its 2022 Top 50 RV Dealers in North America Awards recipients, including local dealer Byerly RV located at 295 E. 5th St. in Eureka, Missouri.
“Winning the Top 50 Award five times in a row requires constant dedication from the entire Byerly RV team. From our mission statement of making our customers the experts in the campground, to our in-house education programs and focus on service after the sale, we make it our goal to provide the RV experience that people expect and deserve,” said Byerly RV President Warren Patton.
Dealers across the United States and Canada must first qualify for invitation to apply through nominations from RV manufacturers who believe they’re outstanding in their field. Then, nominees fill out a comprehensive application covering practices pertaining to consumers, staff, marketing, charitable endeavors and overall business procedures. An independent panel of industry experts then reviews the applications during an intensive closed-door session at the RV/MH Hall of Fame & Museum in Elkhart, Ind., known as the “RV capital of the world.”
“The 12 judges involved in reviewing the applications again this year engaged in lively discussions through two days of heated debate,” said Dealer Coordinator Barb Riley. “I don’t know that I’ve ever seen that much interaction throughout the whole process. It was a horse race to the very last.”
“For 74 years Byerly RV has proudly represented the St. Louis area as the ‘Center of the RV World.’ As a third-generation family-owned company, we take our slogan ‘For the Rest of Your Life’ almost literally,” stated Byerly’s Communications Specialist Dave Hubatka. “Whether our customers come to us for Service, Sales, Parts, or Rental, we want to make sure that any door they enter leads to the same great RV experience. People use RVs to build memories and experiences with families and friends, and to just see places they’ve always dreamed of. If there’s one thing we’ve learned over the years, the most important line from our infamous jingle is, ‘You’ve Got to be There.’”
The RVB Top 50 Awards honorees will be publicly recognized on stage Nov. 9 at an all-industry reception held during the Recreation Vehicle Dealers Association International Convention/Expo at Caesars Palace Las Vegas Hotel & Casino, thanks to support from program sponsors Airxcel Inc., Dometic, Freightliner Custom Chassis Corp., LCI Industries, NTP/STAG, Cummins Inc., Genesis Products, Protective Asset Protection, Northpoint Commercial Finance, Brown & Brown Dealer Services and Wells Fargo CDF.
“We are thankful and humbled by the fact that we have been recognized again as a Top 50 Dealership in North America. To be honored among so many of our elite peers within our industry is a testament to both the reputation we’ve built as a company and the dedication we have to continuing our development across every department,” remarked Patton. “Every day we ask ourselves, ‘What else can we do to improve our customer experience’, and that constant challenge is what guides our team in every decision we make.”
For more information about Byerly RV, visit www.byerlyrv.com or call 636-938-2000.
2021 Top RV Dealer
RVBusiness Magazine
2901 E. Bristol St., Suite B | Elkhart, Indiana 46514
[LAS VEGAS, NV] – On Wednesday November 10, at the RVDA Convention hosted in the Paris Hotel & Casino in Las Vegas, Byerly RV from St. Louis, Missouri received their 4th straight RVBusiness Magazine Top 50 North American Dealer Award. In the first award ceremony since 2019, the industry judges and RV Business magazine once again determined that Byerly RV in Eureka is a top dealer in North America and is the only dealer in St. Louis or Missouri to win every year from 2017-2021.
“We’re determined to get back to business with regard to the RVB Top 50 Dealer Awards after a one-year hiatus due to the pandemic,” noted RVB Publisher Sherm Goldenberg. This year’s sponsors include Airxcel Inc., Brown and Brown Inc., Contoure USA, Cummins Power Generation, Dometic Corp., Freightliner Custom Chassis Corp., Genesis Products, Northpoint Commercial Finance, NTP-STAG, Lippert, Protective Asset Protection and Wells Fargo CDF. The ultimate winners are selected from those who elect to fill out applications for the annual honors by an independent panel of industry representatives who review the entries during an intensive two-day, closed-door session at the RV/MH Hall of Fame in Elkhart.
The novel awards, organized by RVB and BJ Thompson Associates, are based on nominations from manufacturers who believe the dealers are outstanding in their field. “Dealers work hard to earn Top 50 stature,” said RVBusiness partner Gregg Fore.
“We’re honored once again to have the industry realize that Byerly RV is a top dealer in North America,” said Byerly RV President, Warren Patton. “Every year we work hard for our customers and our employees to standout as both a quality dealer and a great corporate citizen in the St. Louis area, and we are proud that the industry has recognized our efforts.”
Visit Byerly RV at 295 E 5th St in Eureka, MO. or check out their website or informative YouTube page, and see why Byerly RV is a top dealer in North America.
2019 Top RV Dealer
RVBusiness Magazine
2901 E. Bristol St., Suite B | Elkhart, Indiana 46514
For Immediate Release
Local RV Dealer Byerly RV Named Among Top 50 in North America
[EUREKA, MO] – "It is an honor to once again be recognized among the best RV dealers in North America," said General Manager, Warren Patton. "This is our third year in a row to be ranked among the top performers in the industry and it's a testament to our team's dedication to creating a great experience for all of our customers, whether it's in RV Sales, RV Service, RV Parts, or RV Rental."
RVBusiness and marketing communications agency BJ Thompson Associates asked RV manufacturers to nominate dealers across the United States and Canada who exemplify best practices and excellence in their field. Nominees were then invited to fill out comprehensive applications covering a wide array of subjects, including practices pertaining to consumers, staff, marketing, charitable endeavors and overall business procedures. An independent panel of industry experts then pored through scores of applications during an intensive two-day, closed-door session at the RV/MH Hall of Fame & Museum in Elkhart, Ind., known as the "RV capital of the world."
RVB Top 50 Administrator BJ Thompson said the selection process was exceptionally intense this year. "Our panel of judges was about as intently engaged as we've ever seen in completing their evaluations and final selections. There were some dynamic debates among the judges regarding the dealer finalists," Thompson reported. "We saw evidence of dealers not resting on their laurels of past performance but placing additional emphasis on service technician training and pressing for even higher levels of customer satisfaction."
Byerly RV has been serving the St. Louis, Missouri area for 71 years. It is a local and family owned business that offers the biggest selection of quality brands in the market. Additionally Byerly has the largest RV parts and RV service facilities in St. Louis, not to mention the largest and newest RV rental fleet.
The RVB Top 50 Awards honorees will be publicly recognized on stage Nov. 13 at an all-industry reception held during the Recreation Vehicle Dealers Association International Convention/Expo at Caesars Palace Las Vegas Hotel & Casino, thanks to support from program sponsors Airxcel, Brown & Brown, Cummins Power Generation, Dometic Corp., Freightliner Custom Chassis Corp., Lippert Components Inc., Northpoint Commercial Finance, NTP-STAG, Protective Asset Protection and Wells Fargo CDF. "Every year the criteria necessary to be awarded the Top 50 seems to raise the standards across the industry. So it is amazing to be able to reach such a high standard and be listed among these great dealerships in North America, many of whom we know and respect," stated Byerly RV's General Manager, Warren Patton.
"Just when you thought you'd seen it all, that the dealer applicants had pretty much played out their hands with regard to innovative, thought-provoking approaches to RV retailing, this year's applicants took things to a new level in terms of creative business practices, new-age marketing, charitable outreach, tech training and bar-raising approaches to consumer care," said RVBusiness Publisher Sherman Goldenberg. "We have an outstanding group for 2019."
For more information about Byerly RV in Eureka, MO, visit byerlyrv.com connect with them on Facebook, or Instagram or call 636-938-2000.
2018 Top RV Dealer
RVBusiness Magazine
2901 E. Bristol St., Suite B | Elkhart, Indiana 46514
For Immediate Release
Nov. 21, 2018
Local RV Dealer Byerly RV Named Among Top 50 in North America
[EUREKA, MO] – With a standing-room only crowd overflowing out of the Champagne Ballroom at the Paris Las Vegas, the RVBusiness magazine 2018 Top 50 Dealers Awards reception honored North American RV dealers on Wed., Nov. 7, during the annual RV Dealers Association International Convention/Expo for their outstanding customer service, community involvement and general excellence in overall operations, including local RV dealer Byerly RV.
“The RVDA Convention is a great place for the dealers in the industry to gain knowledge to help grow their teams. The events and seminars provided by the vendors and supporters of the RV industry are second to none. It’s also a privilege to be in the room with the 50 best dealers in North America and hear how each of them go about delivering a great experience for their customers,” said Byerly RV General Manager, Warren Patton.
The process for determining the 2018 RVBusiness Top 50 Awards was an involved one, beginning with harvesting qualified nominees in early summer from RV manufacturers who nominated dealer partners based not just on sales volume but whom they felt exemplify RVB Top 50 qualities and practices. Those dealers were invited to complete the program’s extensive application. Then, an expanded 11-person panel of independent industry insiders met in an intensive two-day, closed-door session in early September to review all the applications and complete their selections.
“We were able to field a judging panel that had expanded familiarity and experience with customer service operations at RV dealerships across North America,” reported BJ Thompson of marketing firm BJ Thompson Associates, which has helped organize the RVB Top 50 program since its founding in 2008.
“Many dealers continue to refine the quality of their operations, place even more emphasis on customer service and sharpen their focus on technician effectiveness. It’s pretty impressive how tenacious and creative some RV dealer applicants can be,” Thompson stated. “The judges were pretty impressed with the quality of the applications; they analyzed and debated and, at the end of the day, had a tough time paring down the top 50 candidates.”
RVBusiness Publisher Sherm Goldenberg said the RVB Top 50 award continues to gain momentum and value among North American dealers, contributing to the program’s mission to elevate the industry as a whole.
“We’re pleased with the increased recognition that these awards are garnering in both the U.S. and Canadian recreation vehicle markets, and it also provides a unique benchmarking tool for a wide array of retailers to examine their own operations and see how they measure up to industry standards and their own expectations on the brink of the 2019 model year,” said Goldenberg. “For their laudable achievements and ongoing excellence, we congratulate this year’s RVB Top 50 dealers.”
“We have always put the highest priority on the customer experience, so it’s an honor to be recognized by our industry as one of the top dealerships in North America. The RV lifestyle is becoming more and more popular and the industry keeps growing. After serving the St. Louis RV market for 70 years, and speaking about the benefits of everything the RV lifestyle has to offer, we’re thrilled to help more and more people create lasting memories,” stated Byerly RV General Manager, Warren Patton.
For more information about Byerly RV, visit www.byerlyrv.com or call 636-938-2000.
2017 Top 50 Dealer
RVBusiness Magazine
2901 E. Bristol St., Suite B | Elkhart, Indiana 46514
For Immediate Release
December 6, 2017
Local RV Dealer Byerly RV Named Among Top 50 in North America
EUREKA, Mo – RVBusiness magazine recently named local dealership Byerly RV, located at 295 East 5th St in Eureka, as one of its 2017 Top 50 RV Dealers in North America. “Byerly RV has always been about offering the highest quality customer experience in all aspects of the RV experience: Sales, Service, Parts, and Rental. This philosophy started with our manufacturing roots, our development into an RV parts resource for customers, and continues with our low pressure/high value sales pitch. We have consistently been a voice within the industry through our contributions to the RV Learning Center and our long-term relationships with manufactures. And we have always been proud to support and strengthen our local and state RVDAs,” stated Byerly RV Owner and President, Russ Patton.
RVBusiness asked recreation vehicle manufacturers to nominate dealers across the United States and Canada who exemplify best practices and excellence in their field. Nominees were invited to fill out comprehensive applications describing business aspects including customer service and satisfaction, employee training, financial planning, marketing and community involvement. An independent panel of industry experts convened at the RV/MH Hall of Fame in Elkhart, Ind., the unofficial “RV Capital of the World,” to select the RVB Top 50 from nominated dealers who submitted applications.
Program coordinators expanded the judges’ panel this year, bringing perspectives from even more areas of RV-industry business specialization. The extra hands also helped make lighter work of the extensive applications received, according to Sherman Goldenberg, publisher of RVBusiness magazine and founder of the Top 50 program. “As a whole, our applying dealers not only gave us more data this year, but they also went to great lengths to tell us their stories and let their personalities shine through,” Goldenberg said. “It was a tough job for the judges to narrow it down. Those who made the cut should be very proud of that achievement.” The 2017 class of RVBusiness Top 50 dealers were honored at a Nov. 8 awards reception in front of an all-industry standing room only audience of over 400 during the 2017 RV Dealers Association (RVDA) International Convention/Expo at Bally’s Las Vegas, presented in cooperation with the RVDA of both the United States and Canada and underwritten by the program’s sponsors: Airxcel, Ally Financial Inc., Cummins Power Generation, Dometic Corp., Freightliner Custom Chassis Corp., Lippert Components Inc., NTP-STAG, Protective Asset Protection, Truma and Wells Fargo CDF.
Byerly RV Owner and President, Russ Patton, remarked, “It was an honor and a privilege to be recognized among the most reputable names in the RV industry. The RVDA conference has always been a great source of knowledge and training for our staff. The experience of being celebrated among the elite RV companies on the continent will be something we will cherish for a long time.”
For more information about Byerly RV in St. Louis, MO, visit www.byerlyrv.com
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